Cookie Policy
Last updated: October 30, 2026
This Cookie Policy explains how Mamajuana Travel uses cookies and similar tracking technologies (pixels, local storage and session recording scripts) on our website.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember your preferences and actions over time, and they allow us to improve your browsing experience and deliver relevant content.
2. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function properly. They cannot be disabled without affecting the core functionality of our site.
- Session cookies: Maintain your session as you navigate the site.
- Authentication cookies: Keep you logged in to your account.
- Cart cookies: Remember items in your shopping cart between pages.
- Security cookies: Help detect and prevent security threats and spam.
Functional Cookies
- Language preference: Remember your preferred language so you don't have to re-select it on each visit.
- UI preferences: Remember settings like tour filters or sorting preferences.
- Visitor ID: A first-party identifier that links your visits, chat conversations and analytics events.
Analytics Cookies and Session Recording
These tools help us understand how visitors use our website. Microsoft Clarity records sessions (clicks, scrolling, mouse movement and page content) and builds heatmaps; Google Analytics 4 and PostHog measure visits, pages and events.
Marketing & Advertising Cookies
These cookies and pixels (Meta, TikTok, Google Ads, Mautic) measure the effectiveness of our advertising and help us show relevant ads on other websites and apps.
3. Third-Party Tools on Our Pages
The following third-party tools run in your browser on our website and may set cookies or similar technologies. We do not control their cookies; see each provider's privacy policy:
| Provider | Purpose | Type |
|---|---|---|
| PayPal | Payment processing (PayPal and cards through PayPal), fraud prevention and payment disputes. | Essential |
| Stripe | Card payment processing where offered at checkout, fraud prevention and payment disputes. Card details are entered directly with Stripe and are not stored on our servers. | Essential |
| Google reCAPTCHA | Protection of sign-in, contact and chat forms against spam and abuse. | Essential |
| Google Analytics 4 | Website analytics (visits, pages, traffic sources, purchases), including purchase events sent from our servers. | Analytics |
| Google Ads | Advertising conversion measurement and remarketing. | Marketing |
| Meta Pixel and Conversions API (Facebook / Instagram) | Advertising measurement, audiences and conversion deduplication (see the Meta Conversions API section). | Marketing |
| TikTok Pixel and Events API | Advertising measurement and audiences for TikTok campaigns, including events sent from our servers. | Marketing |
| Microsoft Clarity | Session recording and heatmaps: records how you use our pages (clicks, scrolling, mouse movement and page content) to improve the site. | Analytics |
| PostHog | Product analytics (page views, clicks and site events linked to a visitor ID). | Analytics |
| Vercel | Website hosting and cookieless traffic analytics. | Functional |
| Sentry | Error monitoring; when an error occurs, a replay of the affected session may be captured to fix it. | Functional |
| Mautic | Marketing email and on-site interest tracking (only marketing emails if you subscribed). | Marketing |
4. Our Cookie Banner
Our cookie banner lets you record your preferences. At present, the analytics, session recording and advertising tools listed above load for all visitors regardless of the choice made in the banner. To block them, use your browser settings or the opt-out tools below. You can also object to the use of your data for advertising measurement as described in our Privacy Policy.
5. How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete and block cookies, and to alert you before accepting them.
Browser-specific instructions:
Opt-out tools of the main platforms:
- Google Analytics Opt-out Browser Add-on
- Google Ads Settings
- Meta (Facebook / Instagram) ad preferences
- TikTok ad settings
6. Impact of Disabling Cookies
- Disabling essential cookies may prevent you from using the booking system, logging in, or completing a purchase.
- Disabling functional cookies means we won't be able to remember your language preference or other settings between visits.
- Disabling analytics or marketing cookies will not affect your ability to use the site.
7. Updates to This Policy
We may update this Cookie Policy as our website evolves or regulations change. Changes will be posted on this page with a revised "Last updated" date.
8. Contact Us
If you have questions about our use of cookies:
- Email: info@mamajuanatravel.com
- Phone: +1 809 939 0555
- Address: Santo Domingo, Dominican Republic