Accessibility and Special Requirements

We want everyone to enjoy our tours

Mamajuana Travel is committed to making tours accessible and enjoyable for all travelers, including those with mobility limitations, dietary requirements, or other special needs.

Mobility and physical accessibility

Each tour listing includes a difficulty rating:

• Easy — Minimal walking, flat terrain, suitable for all fitness levels including seniors.
• Moderate — Some walking or light hiking on uneven terrain.
• Active/Strenuous — Significant physical activity. Not suitable for limited mobility.

If you or someone in your group uses a wheelchair or has limited mobility, contact us before booking. We'll advise on the best options and accessible vehicles where available.

Dietary requirements

Many tours include lunch. For dietary needs (vegetarian, vegan, gluten-free, allergies), note them in the "Special Requests" field when booking. We communicate your needs to our local partners.

Medical conditions

For active tours involving physical exertion, consult your doctor if you have heart conditions, respiratory illness, pregnancy, or recent surgery.

Children and age requirements

Each tour specifies minimum age requirements. Some activities (zip-lining, 27 Waterfalls) have weight or age restrictions for safety.

Special celebrations

Birthday, anniversary, or honeymoon? Let us know and we can arrange special touches on applicable tours.